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      08-27-2012, 11:59 AM   #10
djsueno
Lieutenant
 
Drives: 2011 IB E92 M3
Join Date: Jul 2010
Location: Los Angeles CA

Posts: 463
iTrader: (15)

Just wanted to chime in here and share my feedback on my experience at McKenna. Marco provided me the absolute best pricing in the marketplace
and had all parts delivered to the dealership in time for my appointment.

In the service department I was greeted by Victor Oh the service manager and Lisette Sendejas who wrote up my paperwork and took care of me.
Lisette is a long-time BMW employee and an enthusiast in her own right. In fact after having had work done now at New Century BMW, Savage BMW
and BMW of Monrovia Iíve yet to encounter a service advisor with her enthusiasm & knowledge. She was quick to point out the increased exhaust note from my Akra-Evo system and it was in a very positive way. No dealer phobia about modifications here. Itís obvious this dealership understands the unique needs of enthusiasts.

From there I waited for my vehicle in the very comfortable cafť area with complimentary beverages and WiFi. Prior to my vehicle being completed I took a stroll outside their neighboring lots to take in the sights R8s, 991, Panameras a ton of beautiful cars abound. Once my service was complete Lisette personally escorted me to vehicle and I was on my way about an hour and a half later. All in all a great experience and I would definitely recommend them and will be
going back myself.
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