Went with Alex a couple of weeks ago. Made himself available after normal hours for me to drive out to West LA! Took him what seemed to be only a few minutes as he whizzed through enabling all the features I asked for and then took the time to demonstrate the ones he could. Brought a DVD so the kids could watch on he way home - which, Alex was thoughtful enough to bring along his iPad so the kids had something to play with while he coded!
Highly recommend - you can't beat his price!