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      08-03-2012, 03:04 PM   #12
mattmv06
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Drives: Accord
Join Date: Jan 2012
Location: NJ

Posts: 37
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That's awesome for you that you got a good contact. As a BMW tech I know your frustration. We as techs have to do things in a very specific way otherwise BMW will bounce our whole claim. It kinda sucks when a tech knows what the vehicle needs to fix it, but isn't able to because of the due process of diagnosis and repair under warrantee. I understand the necessity for it as it aims to keep the techs honest and to also get good feedback from us. Glad to see you got your M running well again.
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