Quote:
Originally Posted by Sean@PYSpeed.com
Maybe it's time for me to chime into this post. I bet a lot of people are looking for a reply from me.
1. The price I quoted the OP was considered to be pretty reasonable. I did MSRP $1299 + 8.5% + discounted shipping. Normally our shipping itself would be at least $100 because of the size of the product. 1,584.42. Even if he used LUCKY7 code for July, prices would have been if the OP was going to order from our website, he would have had to pay -$90.93 at total of $1,485.76.
Note~ His original response to our potential customer who asked, "Are prices the same as the webprice?" Tbone said, "yes same price." Clearly he never went to our website to check prices. Also he assumed that shipping was cheaper since he's in California. My  icon was used in response. This clearly states why I'm confused to why he responded saying it's the same as webprice. Also, PYSpeed is selling the product, not Tbone.
2. OP was mad or disappointed because of the price I quoted him. He started a discussion on the sale thread to a customer stating the price. Other customer came in and also posted pricing on the thread. I closed the thread because private pricing being posted on the thread would cause issues with other's being confused about promotions. This might also create an issue if we decide to have different promotions in the future. After closing the thread, OP decided to come into the new thread and give a personal opinion of his own. Mods decided to remove his post because of his code of conduct.
It was probably my fault that I did not get back to Tbone regarding new promotions and new pricing after his initial PM. Either way, I can only say it's "miscommunication"... But to be fair on all ends. We don't post pricing on the forums because each individual customer has different discount. Individual products may have higher discount available due to the nature of the companies operation.
In the end, the use of still seems to be correct. I'm not BS-ing customers or had the intention of doing so (web price is clearly different form the promotion I gave). This will also be my final response from a sales person point of view.
Tbone, I actually read the thread. If you would have messaged me in response to any of my previous quotes stating price was high, or even perhaps a friendly message back showing you were interested in the products, I would be glad to work with you. Notice, you took action to PM IND regarding your issues, they responded... We do the same! 
If any customers have any inquiries about future products, we'll be glad to assist you. Like we said before, we match all prices on the forums.
-Sean |
First, thank you for providing more than a generic response. I did look at your website price before I posted my "same price" comment. I saw a price of $1300, which is why I posted that my price of $1450 was probably 1300 + 150 freight.
Regarding your request to reply to your PM that your price was too high: I PM'ed IND because I had ordered and paid for a product which they told me was in stock. My PM to them was a follow-up on shipping status.
If I ask for a quote, and your initial PM to me is high, I don't feel a need to PM you back saying it's too high. My opinion is that there are enough vendors in this forum where it makes sense to PM a potential customer an aggressive price from the beginning, without the need from my side to further negotiate a price. Different styles from both parties I guess.
I can turn the question back to you as well, Sean. You asked why I didn't PM you. I can ask why you didn't PM me to either explain things or ask my side. It's all moot now.
Like Sean, I've said what I wanted to say so I'm signing off this thread too. Thanks everyone for sharing your opinions.