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      07-16-2012, 12:31 AM   #13
sin911
First Lieutenant
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Drives: '13 E92 M3
Join Date: Jun 2012
Location: Miami


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The thing that is most upsetting is the lack of a response, or even a simple apology! I find it disrespectful as a customer to not even care to reply back or give a simple phone call.

On the issue about shipping, I didn't choose the shipping company nor did I package the item. I think with some additional padding on the side of the box this would not have happened. It would be a simple and cost effective fix. The box is strong on the front and back faces, but really weak on the sides.

I don't think this should happen, and when it does it's the vendors responsibility to correct it.