alright... granted. i did say that in the post that you may have added the Ranz portion in. i apologize cause it did look like you had started it in MARCH and brought up the fact that Ranz messed up your paint. now that you've clarified that it was an edit then that is clear.
Believe me, i feel bad about your situation... just after reading the story from your post, calling the people i know of ES as well as folks at Ranz, TO ME, i feel like it was pretty blown out of proportion on both sides. i'm not going to "rat" on anyone or let it be known the details i heard from people NOT directly involved in the situation but by the OPs friends and teammates. but good luck with whatever it is you're trying to accomplish... i have no qualms against you, just trying to clarify as best possible for myself
first off... don't dare call me a fanboy. if you knew every single detail then i could tell you what i would've done to the tee. but YOU DON'T! so, i'll just say IF i paid them money to do work on my car then i would trust that they will remedy any situation that may arise. Of course this is provided that i'm not a dick, not rushing them, and not trying to get the cheapest price possible (BTW... i'm NOT saying the OP did any of that).
i know i'm doing this in the wrong order but... secondly, the stuff i've said does not make sense? that sucks, cause i'm trying to be as clear and objective as possible. sure, i know Jay at Ranz and i have had minor work done by them. but i'm not his best friend and i'm not here to defend him til the death. and YES, i did look at the messages and i also know he's been known to have a short fuse. i'm not saying it was the right thing to do at all but just putting it out there. with that said... please explain to me which part you believe i'm not making sense. i'll try to clarify for you