Thanks for all the inputs guys! I was considering Paul Miller but I ended up going to JMK in Springfield since it's closer to my job. BIG difference with the service and their knowledge of the M3. Immediately offered me a loaner without me asking despite their busy schedule. Open Road told me that I can't have a loaner.
Hope the car comes out without issues.
Thanks AKAFP! Wonder if that's your grey M3 parked by the service area.