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      06-29-2012, 12:19 PM   #16
Brigadier General
Z K's Avatar

Drives: E90 M3, B8.5 A4
Join Date: Jul 2011
Location: San Francisco

iTrader: (3)

Well, I had a bad experience at Fremont BMW too.

They drove my car into a curb and scratched up the front bumper. Someone tried to clean it to try to hide the damage... Of course no one even mentioned it to me until I pointed it out. If I hadn't noticed, they wouldn't have done anything! This is no way to run a dealership service center.

I complained about it on Yelp and the dealership contacted me to ask me to write a follow up saying they did eventually fix the car... well damn I better hope they would!

Here was my earlier thread about Fremont BMW:

After this episode, I didn't go back to them again. I've had a better experience at Peter Pan BMW.

Last edited by Z K; 06-29-2012 at 12:32 PM.