Originally Posted by cghempel
I appreciate your input. It sounds like I may have some challenges to find a dealer that I am happy with. To be honest my local dealer in Kansas isn't the best either, however my SA is a good friend of mine and that helps a lot.
This sucks that BMW service is the way it is. For the money spent on this car, I expect nothing short of exceptional customer service. Too bad BMWNA does not feel the same way.
Again, thank you for the help.
I got referred to SA Joe Capobianco at Classic (referred by BMW Dallas). Only one interaction so far, but it was excellent.
Eurosport Plano and Autoscope are good for non-warranty work.