Region: South Florida
Dealership Name: Braman BMW
Sales or Service: Service
Name of Salesperson/Advisor: not sure but can easily find out
Overall Experience (1 lowest 5 highest): 1.5
Work Performed/Attempted: oil issues, other problems.
Recommended? (Yes or No): N
Additional Comments: Held my car for 7 days for checking an oil problem, roof rattle, and asked for a general checkup belts etc. Service rep never gave me a check-up call or status on anything over that whole time period. I called several times. never received an answer back, started to have concerns that they did something to my car and were trying to fix it. Regardless after i called the 7th day they said my car was ready. Nothing was wrong or out of the ordinary. The next day my car lit up, needed washer fluid, oil, and a new bulb for my headlight, and the service light came on requesting an annual service appointment.
Conclusion: Am now driving 20 min away to take my car to Ft. Lauderdale, even though I live 3 min away from Braman.
Last edited by 01'325rip; 05-14-2012 at 01:35 PM.