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      03-20-2012, 08:24 PM   #110
4th down; 4th quarter? Renegade.

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Originally Posted by SehrSchnell View Post
I agree with that, but the fist thing ADV.1 did was to blame it on possible potholes and abusive driving. After some back and forth we finally found out there was a problem with manufacturing...
I agree. Having worked in customer service, and as a result public relations, my entire career I can confidently say that there are some valuable lessons to be learned here.