Didn't realize we had a thread like this since I don't frequent this part as much as I used to, so here is my contribution.....
Dealership Name: Faulkner BMW (Lancaster, Pa)
Sales or Service: Both
Name of Salesperson/Advisor: Johnathan Hoxworth
Overall Experience (1 lowest 5 highest): 5
Work Performed/Attempted: All service, installed alarm in 09
Recommended? (Yes or No): Yes
Additional Comments: Jonathan is highly recommended, he is a straight forward person who has a passion for BMW's and is very knowledgeable. He tells you what the bottom line is on what you are doing and doesn't give you the run around. He also doesn't lite up your phone everyday bugging you to come back in. Really down to earth guy, plain and Simple the best car salesman I've ever done business with. I won't buy a BMW from anyone else.