Originally Posted by mdyaman
Hmm, i'm in the NOVA area too, and I still use BMW of FFX
I've been going to BMW dealerships in the area for years. First was Arlington (now Alexandria), and now Fairfax has my loyalty.
I've found that when dealerships are new, then loaners are given out all the time. But as time goes on, they become more strict on loaners saying that if it takes more than 2 hrs to repair, or if its something really minor and not a safety issue, then no loaner.
So BMW of Alexandria is still relatively new, but I'm curious what the future will bring...
That and we'll see how well they treat you when your warranty is up...lol
i never take to bmw shop when warranty is up. There are so many good indy shops around why take it to Sears (I mean bmw dealership)