Originally Posted by ILSMKU
For those having log in issues... Are you using the ID and PW your car sales rep used when he created your assist account? Thats what I had to use for my app to log in.
It changed once I spoke to BMW assist. And what it changed too, WILL NOT WORK. I have to use the ORIGINAL log in information my car sales rep setup for me.
You see, when I bought my car, my sales rep handed me a business card with my assist log in information HE created. Then we called assist and they changed my log in information to what I wanted. However, the BMW app will ONLY accept my ORIGINAL log in and password the sales resp created for me.
Hope that helps some of you!
Yeah this is not the case for me. The original nor the new will work. As stated in other threads regarding this, you just have to get lucky as to which server your info got put on as to whether this works or not.