Dealership Name: BMW of Fairfax
Sales or Service: Use car/internet sales
Name of Salesperson/Advisor: Andrew Caprio and Mary Webb
Overall Experience (1 lowest 5 highest): 1 or 0 if I could put that
Work Performed/Attempted: Tried buying a used car from their internet ad, I'm in Florida. 2 weeks and I couldn't get the answer I wanted, kept getting the run around and "we will call you right back!" Bulls#it. Even though the car was still available, they couldn't tell me if my loan was approved or not. After 2 weeks, I decided I don't need to buy it from them.
Recommended? (Yes or No): No
Additional Comments: I complained with BMW of North America about the horrible experience and their unprofessional-ism and I also posted of dealership review website.