Originally Posted by maaicher
Haha yes it was. I understand though. They can't prove that harsh wheel cleaner was used, and I can't prove that it was a manufacturer error.
"The following is stated on page 4 of our install manual which legally clears us from having to offer any support but are willing to help anyway:
Caliper, Hat and Bracket Finish Disclaimer
Many wheel-cleaning solutions contain strong acids that may damage the finish on any caliper
or aluminum anodized finish, especially the plating on the hardware. Check for adverse
effects by trying a small amount of the cleaner in question on an inconspicuous area. Avoid
over-spraying, and rinse cleaning solutions off as quickly as possible. StopTech is not liable
for damage to calipers, hats or bracket finishes, due to corrosive chemical exposure. " - Stoptech
Of course they want to give themselves a reason not to help the customer out. You would think the fact that more than one person has complained about the same exact issue would cause them to look into it with a more service related attitude.