Originally Posted by llis
If it is not working even after confirming the same email address is used for BMW Assist, you may have an iDrive problem. My car had to have software completely reinstalled (takes several hours, apparently) to get this working. This after the master mechanic did a lot of back and forth w BMW Assist techs.
That was not the problem, although I did have that problem a few weeks ago, where it said it could not send to the car, I called BMW Assist from the car, and they said its not uncommon and just had to "reset" my account. An hour later, everything was all good.
But this time around my issues was the "option" was not available on Google maps.