Originally Posted by THE TECH
I can only get the app downloaded. Once into the app, I cannot get past the login. I double checked with Assist to make sure they had my correct email and have tried both the original password which was given to me by the dealer as well as the new password I setup when I activated the Assist and neither works.
That seems to be the common scenario, as I've read about others having trouble (via Bimmerfest).
I really don't know what else for you to try. I was actually surprised when mine worked immediately.