Originally Posted by pro-tect mobile
Clear bra is the general product name. There are many different films out there... and once installed they are a clear bra. I bet it was a cheap product as dealerships will tend to go with the cheapest price they can get from an outside company. once it is sold the dealership really isnt liable for it... although they should be. I do a lot of dealership work and they are only worried about their profit margin... not the quality of the product. But if there are enough complaints they have to find another installer because it reflects poorly on the dealership. Keep us posted and make sure to ask the installer what film they used.
I am back from Asia, and had a chance to actually talk with the service advisor about this matter. He indicated that a couple of years ago the dealership made a change in the folks doing the ClearBra work (yellow flag). The guys doing it today for the dealership agreed to remove the old film from her car and replace it with new 3M film at no charge to us. I feel like the dealer (Kuni BMW in Beaverton, OR) is handling the matter pretty well.
Thanks again for the advice!!