SIB 28 01 10 - Please Help
I have a 2009 M3 with a September 2008 build date. I took my car into the dealer today and showed them a printout of SIB 28 01 10 (see attached). My SA looked up my car in his system and said it didn't quality and also told me that they only do this update if a customer complains about the issue. I was hoping they would perform this "service action" and in the process I would get the latest firmware to hopefully solve some issues I am having with the transmission.
I was under the impression that all vehicles with DCT transmissions produced between 1/08 - 8/10 require this update. I have also read that once the car was brought in for service this update was mandatory and they wouldn't let you leave the dealership without having it done. But my SA said it would only be done if the customer compained.
Could anyone please clarify? My car is at the dealer right now, hopefully I can figure this out and get them to update my car.