Originally Posted by Mike Benvo
I can update the software if you want. I promise not to void your warranty
It's great that this service exists for those not wanting to dable in this themselves!
OP - they have to go through this extended process which will tie up one of their computers, and potentially service bays, for hours. My wife's car had to have the entire ECU reflashed for a headlight issue...took 2 hours, then failed, then took 5 hours and was done. So there is a resource that needs to be used and if BMW isn't reimbursing them, because there is no real issue, then who will pay?
The flash shouldn't take that long, the BMW system isn't efficient, unless there is something I'm missing. Mike probably knows more, and PG has posted on the topic as well...