Not bad mouthing Premier, but I got my tint done from them on 2008 when they carried Madico Ceramic. After 3 years, my rear window now looks like sh*t due what appears to be sun damage. When I mentioned it to Premier and asked for Sam or Wilson to comment, someone I didn't know replied and asked me to take it up with Madico because they don't carry the film anymore. For the sheer amount of new business I've brought to Premier (5+ cars and new customers when they were still working out of their Prius, and support during their first few shop open houses), I was really surprised to see the response. I'm not expecting any freebees, but honestly that type of response is bullshit to me. I was also surprised to see no response from Sam or Wilson. Every bit of communication comes from hired front desk guys that have been told what to do/say.
To their credit, they did ask me to send in some pictures that I've been lagging on sending in. Maybe they were planning to help me out, who knows..
2012 Range Rover Sport Autobiography :: Sumatra Black|Tan.Ebony
2008 BMW ///M3 :: Space Gray|Black