Originally Posted by -=Hot|Ice=-
The car is detailed and cleaned at the port when it gets in.
Not on ED cars. ED cars are not treated the same as a new car. The dealer is responsible for cleaning the car etc. Some dealers will tell you up front that detailing an ED is extra because there is no CSI money in them. Basically there is no penalty if the dealer sucks.
ED is completely different and technically he already did take delivery, in Munich. I have done four myself and it is not a typical delivery. It is very important to go with a trusted salesperson as there is no recourse with ED, really- BMWNA has no say in anything either as the dealer is in control once the car reaches them. Everything in transport should be covered under the insurance of the carrier though.
Best of luck to the OP but it will be a battle.