Originally Posted by AlterZgo
So he still leaves trash in the car? I still don't understand. Besides, if it does get detailed and cleaned at the port, why was the cup and napkin still in there?
And, if you're correct that the detail and cleaning is done at the port, then at least this part of the story, along with the gravel in the car, is not Nick Alexander BMW's fault, right?
I don't think it's the CA's fault at all. He has no control over that. It's just interesting that it wasn't cleaned. I would contact BMW NA and explain the situation.