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      10-05-2011, 02:07 PM   #23
Mr. ///M3 RD
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Drives: E350 & 280 SL on Weekends :)
Join Date: May 2010
Location: GTA, Ontario - Canada

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It's good to keep this sort of unacceptable service in the forefront here and let other members know... Thanks for taking the time and doing this. In your case they lost a good customer for a messily $35- shame on them !

I had a very unpleasant experience in the US at a BMW dealership also. In fact I was told lies like our warranty is different in the US and Canada therefore I was given options that in the end cost me $700- something that should have been handled under warranty in the US on the spot.

Anyway ... I no longer speak about it ... bottom line is our plans were to trade in our DD for a x3 BMW this did not happen primarily due to the way my issue was handled ... we got a Mercedes C350 4MATIC instead of the BMW for our DD .... I realize that BMW does not care about this here at a local level if they loose a customer or two etc .. etc... surely somebody at the Head office of BMW should do something about it.

the details can be found here ---->Under IDAHO or go to Post #26

You should copy and past your story in the thread above as well ... not all BMW dealerships are the same, somehow I wish BMW AMG Germany would do something about it.
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Last edited by Mr. ///M3 RD; 10-05-2011 at 02:10 PM. Reason: minor addition made
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