I believe they are... I've dealt with Simon numerous times, and he's always been great. I would give him the benefit of the doubt...keep trying.
2012 MR e92 M3 DCT, fully loaded... ESS NA V2 Tune, Akra/Challenge Sport, KW Sleeve, OEM GTS rims, Volk TE37 SLs
2008 e92 M3 Coupe 6MT | AW/BLK Extended...SOLD!